The Rising Importance of Artificial Intelligence (AI) in Business Transformation
Artificial intelligence (AI) has become the cornerstone of both operational and strategic transformation, enabling businesses to anticipate failures, scale services, and make real-time decisions. The automation of networks, predictive maintenance, and personalized user experiences position AI as a transformative tool for technology infrastructure and operational culture within companies.
Expert Insights from Tatiana Ortiz Loyola, Digital Operations Specialist at ITGlobers
Tatiana Ortiz Loyola, a digital operations specialist based in Mexico for ITGlobers, highlights the significance of AI in business transformation. She emphasizes that AI’s most relevant applications include predictive maintenance, virtual customer service assistants, consumption analysis, and tailoring services to individual user needs.
Beyond Technical Benefits: Realistic AI Implementation
While discussing the advantages of AI, the conversation has shifted towards practical implementation strategies that align with each organization’s unique context.
“Technology should facilitate, not impose,” said Tatiana Ortiz Loyola.
Ortiz Loyola stresses that Mexican companies require not only technology but also vision and strategic planning for automation and personalized service delivery.
A Balanced Approach to AI Implementation
The successful model for implementing AI begins with an honest assessment of a company’s capabilities, followed by controlled pilot projects, and evolves with local teams that understand the client’s context.
“Implementing AI is like a mirror reflecting an organization’s cultural strengths and weaknesses. The challenge isn’t adopting technology for the sake of trends, but rather integrating it with purpose and clear metrics,” explained Ortiz Loyola.
ITGlobers’ Decade of Experience in Various Sectors
With over a decade of experience in sectors such as manufacturing, construction, pharmaceuticals, metallurgy, and more, ITGlobers demonstrates that AI implementation can be both scalable and practical when accompanied by tailored solutions for each stage.
“Digitalization is not about replacement; it’s about reinterpreting the value of what already works. We innovate by applying cutting-edge technology, creating customized proposals, and earning our clients’ trust,” said Ortiz Loyola.
Key Questions and Answers
- What is the main focus of AI in business transformation? AI has become central to both operational and strategic transformations, enabling businesses to anticipate failures, scale services, and make real-time decisions.
- What are some key applications of AI in business? Predictive maintenance, virtual customer service assistants, consumption analysis, and tailoring services to individual user needs are some of AI’s most relevant applications.
- Why is it important to consider realistic AI implementation? Realistic AI implementation focuses on aligning technology with each organization’s unique context, facilitating rather than imposing change.
- What is ITGlobers’ approach to AI implementation? ITGlobers emphasizes a balanced approach, starting with an honest assessment of capabilities, followed by controlled pilot projects, and evolving with local teams that understand the client’s context.
- How does ITGlobers view digitalization in business? ITGlobers sees digitalization as reinterpreting the value of existing processes rather than replacement, applying cutting-edge technology to create customized proposals and earning clients’ trust.
