The Rising Vertical Housing Trend in Mexico and Its Administrative Hurdles
As vertical housing becomes increasingly popular in Mexico, condominium management faces structural challenges that threaten the operation and coexistence among residents, with morosidad (delinquency in payment) being the primary conflict.
According to data from the Social Procurator of Mexico City (ProSoc), out of approximately 6,000 condominium-related complaints received, 62.7% are related to non-payment of maintenance fees or contributions to the reserve fund.
Exacerbating the Problem: Improvised Management in Housing Units
The issue is further compounded by the prevalent improvised management in thousands of housing units. ProSoc estimates that, in Mexico City alone, there are 8,435 condominium units, but only 1,213 are formally registered under the Condominium Property Regime.
This implies that most operate without clear administrative controls, relying on spreadsheets, notebooks, or manual records that complicate payment tracking, generate errors, and often lead to opaque practices.
AI as a Solution for Condominium Management
Morosidad not only affects the finances of condominiums but is also a leading cause of conflicts among neighbors. Other frequent complaints include disturbances to tranquility (9.7%) and issues with administration (8.5%).
The root of these conflicts lies in outdated management schemes that lack visibility and control. In this context, the adoption of technological tools emerges as a strategic solution to address operational and financial problems in residential buildings.
Konfront’s AI-Powered Platform for Efficient Condominium Management
Mexican company Konfront, specializing in digital solutions for various sectors, recently launched Tu Vecino Inteligente, an AI-based platform designed to optimize the management of residential communities.
The solution automates key processes, such as booking common areas, generating maintenance reports, and receiving digital payments without the need for additional apps.
“Our technology reduces administrative time on repetitive tasks by up to 60%, while resident satisfaction can increase by as much as 30%,” explained Carlos Cardini, Konfront’s General Director.
Tu Vecino Inteligente demonstrates how AI can become a practical and accessible tool by operating through WhatsApp. Its features include human support via chat, secure payments, and customizable internal rules configuration.
Key Questions and Answers
- What is the main challenge faced by condominium management in Mexico? The primary issue is morosidad (delinquency in payment), which accounts for 62.7% of condominium-related complaints received by the Social Procurator of Mexico City (ProSoc).
- How does improvised management exacerbate the problem? Many housing units lack clear administrative controls, relying on manual records that complicate payment tracking and lead to opaque practices.
- What role does technology play in addressing these challenges? The adoption of technological tools, such as Konfront’s AI-powered platform Tu Vecino Inteligente, can automate key processes and improve overall management efficiency.
- How does Tu Vecino Inteligente help condominium administrators and residents? The platform reduces administrative time on repetitive tasks by up to 60% and can increase resident satisfaction by as much as 30%, offering features like human support via chat, secure payments, and customizable internal rules configuration.
