Compliance with CNBV Regulations
In compliance with regulations set by the Mexican National Banking and Securities Commission (CNBV), Banco Santander México will implement the Monto Transaccional del Usuario (MTU) starting October 1, 2025. This new security mechanism allows customers to set a maximum limit for digital transactions across channels like SuperMóvil and online banking.
Who is Banco Santander México?
Banco Santander México is a prominent financial institution in Mexico, offering a wide range of banking services including personal and business banking, loans, credit cards, and investment options. With over 12 million customers, it plays a significant role in the Mexican banking sector.
Understanding MTU
The Monto Transaccional del Usuario (MTU) is a customer-centric feature that enables users to define the maximum amount for online transfers and digital operations, thereby minimizing risks related to fraud or unrecognized movements.
How MTU Works
If a transaction exceeds the established limit, an additional authentication factor will be required to validate the transaction. This extra layer of security ensures that customers remain protected against unauthorized activities.
Flexibility and Accessibility
Santander emphasizes that customers can configure or adjust their MTU at any time, directly through SuperMóvil or online banking, following a second-factor authentication process initiated by the bank.
No Cost and Nationwide Availability
The MTU service will be available nationwide without any cost to customers, starting October 1, 2025.
Impact and Leadership in Digital Security
By introducing MTU, Santander aims to strengthen its position as a leader in digital innovation and banking security. This initiative offers customers greater control and confidence in their financial operations.
“Our commitment is to provide solutions that ensure tranquility and confidence for our customers in their digital transactions. With MTU, users will have complete control over their transaction limits and can modify them freely at any time, through a swift authentication process via our app or website,” said Marcos Rosales, CEO of Fraud Prevention at Banco Santander México.
Key Questions and Answers
- What is MTU? Monto Transaccional del Usuario (MTU) is a security feature that allows customers to set a maximum limit for digital transactions.
- When does MTU take effect? The implementation begins on October 1, 2025.
- How do I set or change my MTU limit? Customers can configure or adjust their MTU directly through SuperMóvil or online banking, following a second-factor authentication process initiated by the bank.
- Is there a cost for using MTU? No, the MTU service is available to customers at no additional cost.
- What happens if I exceed my MTU limit? If a transaction exceeds the established limit, an additional authentication factor will be required to validate the transaction.
