Background on the Affected Parties
Brussels Airport, a major international hub in Europe, was one of the first to report a cyberattack on Friday that affected Collins Aerospace, a US-based company providing baggage and boarding systems. The attack also impacted airports in Berlin, Dublin, and London’s Heathrow.
Current Situation and Impact
As the airport gradually recovers from the disruptions, approximately 10% of Tuesday’s scheduled flights are expected to be canceled due to ongoing manual processing of check-in and boarding procedures. This is a result of the cyberattack that forced airports to handle these tasks manually using paper and pen, causing numerous delays and cancellations over the weekend.
Recommendations for Passengers
To mitigate inconveniences, Brussels Airport advises passengers to check their flight status before traveling and arrive at the airport at least two hours prior for intra-European flights and three hours for non-Schengen flights.
Cybersecurity Agency’s Statement
The European Union Agency for Cybersecurity (ENISA) has identified a “third-party cyberattack” as the cause of the incidents that led to flight disruptions over the weekend. ENISA is in contact with national links of networks for coordination and support in managing cybercrises.
Reassurance on Safety and Air Traffic Control
Despite the challenges, the European Commission has confirmed that neither air travel safety nor air traffic control have been affected by this cyberattack. The EU Executive is working with ENISA, Eurocontrol, national authorities, airports, and airlines to restore normal operations as soon as possible and support affected passengers.
Key Questions and Answers
- What is the cause of the flight disruptions? A third-party cyberattack targeting Collins Aerospace, a US company supplying baggage and boarding systems to various European airports.
- Which airports were affected? Brussels Airport, Berlin Airport, Dublin Airport, and London Heathrow Airport.
- How many flights are expected to be canceled? Approximately 10% of Tuesday’s scheduled flights at Brussels Airport.
- What recommendations have been made for passengers? Passengers are advised to check their flight status before traveling and arrive at the airport with ample time for manual processing of check-in and boarding.
- Have air travel safety or air traffic control been affected? No, according to the European Commission and ENISA.
