Towards Sustainable HR Direction: The Importance of Social Criteria in ESG Integration

Web Editor

October 7, 2025

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Understanding the Role of Social Criteria in ESG Strategy

As more organizations recognize the significance of incorporating ESG (Environmental, Social, and Governance) criteria into their core strategy and business model to create value for key stakeholders, one of the major challenges has been identifying sustainability metrics that allow comparison and measurement of an organization’s performance.

A potential example is the Corporate Sustainability Assessment (CSA), an annual evaluation that collects, reviews, and audits information on relevant topics for a specific sector that could impact the company’s long-term value generation.

Focusing on Social Dimensions and Labor Practices Indicators

This article will concentrate on the social dimension and labor practices and human capital indicators. It outlines four critical areas that every organization should address:

1. Labor Practices Indicators

Maintaining a positive relationship with employees is crucial for any organization’s success. This topic encompasses three fundamental aspects:

  • Diversity: Assess the proportion of women in various functional areas and management levels.
  • Equal Pay: Compare salaries across different positions, including base salary and incentives.
  • Freedom of Association: Evaluate whether the company allows employees to freely join independent unions or have collective bargaining agreements.

2. Human Capital Development

The goal is to maintain or increase productivity and innovation potential within the company. This topic considers:

  • Training and Development: These data points help measure the effectiveness of such investments.
  • Employee Development Programs: Understanding the commercial and financial effects of investing in employees is a challenge. Concrete examples are needed to demonstrate how these investments quantify benefits.
  • Return on Investment in Human Capital and Human Development: The company should demonstrate quantitatively how it measures the benefits of investments in development programs.

3. Attracting and Retaining Talent

Here, the focus is on whether the organization has an integrated system to reward employees based on individual performance metrics. This topic considers:

  • Individual Performance Evaluation: Assess the tools for measuring performance and their standardized application within the organization. Consider three levels: Objective-setting management, Multidimensional assessment (e.g., 360°), and Formal comparative assessments.
  • Long-term Incentives: These programs can be crucial for retaining skilled talent. They guide key decisions across the organization around strategic goals, increasing the likelihood of success.
  • Employee Turnover Rate and Employee Engagement: Internal surveys on employee engagement can help tailor HR policies and create a communication channel for employee recommendations to the company.

4. Occupational Health and Safety

Poor performance in occupational health and safety directly impacts labor costs through decreased productivity. This topic considers two aspects:

  • Absenteeism Rate: Identify and evaluate absences due to illness or injury, as this can increase operational costs.
  • Health and Well-being: Evaluate the measures a company takes to promote employee health and well-being for a balanced workplace safety.

These outlined points can serve as a guide for directors interested in adopting socially impactful practices as part of their strategy, aiming not only to attract and retain talent but also to expand the impact of their leadership beyond the organization, influencing suppliers, customers, shareholders, and investors.

Key Questions and Answers

  • What are ESG criteria? ESG (Environmental, Social, and Governance) criteria refer to a set of standards that socially conscious investors use to screen potential investments. These criteria help evaluate a company’s ethical impact and sustainability practices.
  • Why are social criteria important in ESG integration? Social criteria ensure that organizations prioritize fair labor practices, employee development, and a healthy work environment. This contributes to long-term value creation for both the company and its stakeholders.
  • What are labor practices indicators? Labor practices indicators assess aspects such as diversity, equal pay, and freedom of association to ensure fair treatment and opportunities for employees.
  • How does human capital development contribute to organizational success? Investing in employee training, development programs, and measuring returns on investment in human capital can enhance productivity, innovation, and overall organizational performance.
  • Why is attracting and retaining talent crucial? A robust system for rewarding employees based on performance metrics and offering long-term incentives can help organizations secure skilled talent, foster engagement, and reduce turnover.
  • How does occupational health and safety impact a company’s bottom line? Prioritizing employee health, well-being, and safety can lead to reduced absenteeism, increased productivity, and lower operational costs.