Speed and quality in AFORE (Mexican Pension Fund Administrators) procedures have become a key criterion for users of the Mexican financial system. With this tool from CONSAR, you can now evaluate this factor.
1. Importance of Speed in AFORE Procedures
For many workers, visiting a bank branch or AFORE is only necessary when strictly required, primarily during retirement initiation. Therefore, receiving efficient attention has become increasingly important.
2. Speed in Partial Withdrawal Procedures
- AFORE Coppel, Inbursa Afore, Pensionissste, Principal, Sura, AFORE XXI Banorte (all with 10.0)
- Banamex Afore, InverCap Afore, Profuturo (9.0)
- AFORE Azteca (8.0)
3. Speed in Programmed Withdrawal Procedures
- Pensionissste (10.0)
- Banamex Afore, AFORE Coppel, Inbursa Afore, InverCap Afore, Principal, Sura, AFORE XXI Banorte (8.0)
- Profuturo (5.0)
- AFORE Azteca (No requests available)
4. Availability of Voluntary Savings Resources
- AFORE Coppel, Inbursa Afore, Pensionissste, Principal, Profuturo, Sura, AFORE XXI Banorte (10.0)
- AFORE Azteca, Banamex Afore, InverCap Afore (9.0)
5. Account Registration
- AFORE Coppel, Inbursa Afore, Pensionissste, Principal, Profuturo, Sura, AFORE XXI Banorte (10.0)
- Banamex Afore (9.0)
- InverCap Afore (-5.0)
- AFORE Azteca (-10.0)
The Monitor AFORE includes 31 indicators, such as average time to complete procedures, number of service complaints, infrastructure, digital and telephone attention channels, as well as prevision advisors’ training.
Consulting this information can help workers choose the AFORE that best suits their needs and ensure they receive efficient attention.
Key Questions and Answers
- What is the Monitor AFORE? The Monitor AFORE is a tool created by CONSAR (National Commission for the Financial System) to evaluate and compare AFOREs based on various factors, including speed in procedures.
- Why is the speed of AFORE procedures important? Speed in AFORE procedures is crucial for workers, as it directly impacts their experience when dealing with retirement-related matters, such as partial or programmed withdrawals.
- What factors does the Monitor AFORE consider? The Monitor AFORE considers 31 indicators, including average time to complete procedures, service complaints, infrastructure, digital and telephone attention channels, and prevision advisors’ training.
- How can this information help workers? By consulting the Monitor AFORE, workers can make informed decisions about which AFORE best suits their needs and ensures efficient attention.
