Introduction
In the digital age, social media platforms like Facebook and Instagram have become increasingly popular among internet users aged 16 or older, according to Statista. Compromising these accounts can lead to negative consequences for both the account holder and their family members.
The Impact of Hacked Social Media Accounts
With the rise of digital platforms, more people have accounts on these social media sites, making them vulnerable to cybercriminals. Hacked accounts can result in financial losses and emotional distress for the account holder and their loved ones.
Steps to Recover Your Hacked Facebook or Instagram Account
1. Report the Issue
As the account holder, report the situation to the respective platform (Facebook or Instagram).
- Follow any additional instructions provided by Facebook or Instagram. You will be assigned a case number.
- They may request additional information from the account holder to verify their identity or provide instructions for profile recovery on social media.
2. Complement Your Report with the National Guard
Contact META (the parent company of Facebook and Instagram) for support by emailing [email protected], copying [email protected], and providing the following information:
- State your full name as the account holder.
- Provide associated email addresses and phone numbers linked to your Facebook or Instagram profile.
- Describe the context of the situation, including when and how it happened.
- Include the email address generated for the recovery process, as this will be your communication channel with META.
- Emphasize that you are requesting the securement and recovery of your profile or, if necessary, its suspension and deletion.
- Provide the case number assigned by Facebook or Instagram from your initial report.
3. Be Patient
The time it takes to recover your profile may vary. Keep an eye on emails from Facebook or Instagram, as they might request additional information to verify your identity or provide further instructions for profile recovery.
Strengthening Your Account Security
Post-Recovery Recommendations
- Use strong, unique passwords and update them regularly.
- Enable two-factor authentication (2FA) for added security.
- Be cautious about sharing your mobile device and monitor for any unauthorized activity.
- Avoid clicking on links or emails requesting password resets that you did not initiate.
