Background on Grupo Aeroportuario, Ferroviario, de Servicios Auxiliares y Conexos Olmeca-Maya-Mexica (GAFSACOMM)
Grupo Aeroportuario, Ferroviario, de Servicios Auxiliares y Conexos Olmeca-Maya-Mexica (GAFSACOMM) is a multifaceted organization responsible for various transportation and auxiliary services, including the Tren Maya Palenque hotel. This group plays a crucial role in Mexico’s tourism sector, contributing to the development and operation of transportation infrastructure and related services.
WhatsApp Scam Targeting Tren Maya Hotels
GAFSACOMM has issued a warning about a WhatsApp scam impersonating the Tren Maya Palenque hotel. The fraudsters use unofficial WhatsApp profiles, incorporating the hotel’s logos, names, and images to deceive potential victims.
Scam Modus Operandi
The scammers contact individuals through messaging apps like WhatsApp, pretending to be representatives of the Tren Maya Palenque hotel. They request advance payments or bank transfers for alleged reservations that are, in fact, invalid and not recorded in the hotel’s official system.
Official Communication Channels
To avoid falling victim to this scam, GAFSACOMM emphasizes that the only official channels for consulting and making reservations at the Tren Maya Palenque hotel are:
- Official website: https://www.hotelesgafsacomm.com/
- Customer service phone number: 55 6873 2493
- Contact email: [email protected]
Key Questions and Answers
- Q: What is the nature of the scam?
A: Scammers impersonate Tren Maya Palenque hotel representatives on unofficial WhatsApp profiles, requesting advance payments for non-existent reservations.
- Q: Why should I use only official channels for reservations?
A: Using official channels ensures that your reservation is legitimate and recorded in the hotel’s system, protecting you from fraudulent activities.
- Q: What are the official communication channels for Tren Maya Palenque hotel?
A: The official website, customer service phone number (55 6873 2493), and contact email ([email protected]) are the only authorized channels for consultations and reservations.
