Introduction to SIQAL and its Impact on Labor Oversight
In just two months, workers across the country have filed 11,800 complaints through the digital platform established by the Secretariat of Labor and Social Prevision (STPS), known as the Sistema de Quejas y Accidentes Laborales (SIQAL).
According to STPS data, 86% of the reports pertain to grievances, 10.6% to contractual or individual contract breaches, and 3.4% to workplace accidents.
SIQAL’s Role in Enhancing Labor Transparency and Efficiency
The STPS highlighted in a press release that this volume, achieved in such a short period, confirms the system’s impact on improving transparency, institutional efficiency, and labor conflict response capacity.
SIQAL complements the STPS Annual Inspection Program by providing an automated mechanism that manages the entire attention cycle, from denunciation reception and classification to verification, supervision, and eventual sanctioning. Each stage of the process is recorded, ensuring complete traceability and minimizing discretion or administrative delays.
Among the innovations, SIQAL’s color-coded system stands out, allowing real-time knowledge of each denunciation’s status—attended, in process, or concluded—ensuring transparent follow-up. Moreover, the system enables swift, anonymous, and secure report submission, replacing traditional mail, phone, or in-person attention methods.
Key Questions and Answers
- What is SIQAL? SIQAL is a digital platform established by the Mexican Secretariat of Labor and Social Prevision (STPS) to facilitate reporting and tracking labor disputes, grievances, contract breaches, and workplace accidents.
- Why is SIQAL significant? SIQAL has processed over 11,000 complaints in just two months, demonstrating its effectiveness in enhancing labor transparency, institutional efficiency, and conflict response capacity.
- How does SIQAL work? SIQAL offers an automated mechanism that manages the entire attention cycle, from denunciation reception and classification to verification, supervision, and sanctioning. It ensures complete traceability and minimizes discretion or administrative delays.
- What innovations does SIQAL feature? SIQAL includes a color-coded system for real-time denunciation status tracking and enables swift, anonymous, and secure report submission, replacing traditional methods.
