Background on Mattel and the Recall
Mattel, a globally recognized toy manufacturer, has partnered with the Mexican Federal Procurator for Consumer Affairs (Profeco) to recall more than 4,000 units of the “Brunch & Go Stroller Toy” (model HGB85) due to a potential choking hazard for infants.
Nature of the Hazard
The issue stems from a component in the “cochecito” (stroller) toy, specifically the yolk from an egg. This part may break and create small fragments that could pose a risk of asphyxiation for babies.
Mattel’s Global Response
In response to this safety concern, Mattel has decided to halt the distribution and sale of the Brunch & Go Stroller Toy on a global scale.
Recall Details and Consumer Information
Profeco announced that the recall involves 4,197 units. Mattel has committed to reimbursing consumers for the product’s original sale price.
Obtaining a Refund in Mexico
For those interested in claiming a refund, Profeco advises contacting Mattel through their official websites: ttp://www.service.mattel.com/es-mx and https://shop.mattel.com/es-mx. Additionally, consumers can reach out via Mattel’s official Facebook (<@FisherPrice>) and Instagram (<@Fisherprice>) accounts.
“Mattel de México will send a prepaid guide for consumers to mail in their toys,” Profeco explained. “Upon receiving the items, Mattel will reimburse the sale price without requiring a proof of purchase.”
Key Questions and Answers
- What is being recalled? The Brunch & Go Stroller Toy (model HGB85) by Mattel.
- Why is it being recalled? Due to a potential choking hazard caused by a broken component (egg yolk) that could create small fragments.
- How many units are affected? Over 4,000 units worldwide.
- What is Mattel’s response? Mattel has halted distribution and sale of the product globally.
- How can consumers get a refund in Mexico? Contact Mattel through their official websites or social media accounts, and follow the prepaid guide provided by Mattel de México to return the product for a refund.
Context and Impact
Mattel, founded in 1945, is a leading global toy manufacturer known for popular brands like Barbie, Hot Wheels, Fisher-Price, and American Girl. The company’s commitment to safety is evident in their prompt action regarding this recall, aiming to protect infants from potential choking hazards.
Profeco, established in 1973, is Mexico’s federal consumer protection agency. Their collaboration with Mattel on this recall demonstrates their dedication to ensuring product safety for Mexican consumers.
This recall serves as a reminder of the importance of vigilance when it comes to children’s safety and the crucial role that both manufacturers and consumer protection agencies play in identifying and addressing potential hazards.
