Reversal of Remote Work and Lack of AI Guidelines Present Key Challenges
Human Resources will face significant challenges in 2026 due to the reversal of remote work and the need for clear regulations on artificial intelligence (AI) usage in the workplace, according to experts.
Return to Office: A Source of Dissatisfaction
In 2025, companies opted to return to in-person work, aiming to strengthen team integration and labor commitment. However, this decision has led to dissatisfaction among employees who had previously considered remote work as a right.
- 95% of employees value flexibility in benefits, especially those impacting their quality of life and personal time control, according to Michael Page’s 2026 Salary Guide.
- The reversal of remote work has caused frustration, as employees now view it as a lost benefit rather than a right.
- Alejandra Toscano, General Director of DNE Consulting, warns that this decision will generate “anger towards organizations” that previously offered remote work but now take it away.
The dissatisfaction is widespread, with 95% of employees considering flexibility in benefits crucial. This shift will lead to increased employee turnover, as workers seek opportunities that maintain remote work options.
AI Usage: The Need for Clear Regulations
The use of AI by workers in Mexico has grown from 23% in 2024 to 37% in 2025, according to Talent Trends 2025 by PageGroup. However, most employees adopted AI independently.
In 2026, the challenge for Human Resources will be to establish agreements for AI usage without compromising company or employee interests.
- AI should be viewed as a tool, not a solution, emphasizes Toscano.
- Once AI is accepted as a process-streamlining instrument, the focus should shift to training teams for responsible AI usage.
- Clear regulations are essential, specifying when and how to use AI, as well as data security measures.
García Rojas stresses that organizations must incorporate flexibility into their long-term strategies and value propositions to remain competitive for talent. Overregulation of AI could negate its benefits, so striking a balance is crucial.
Key Questions and Answers
- What challenges will Human Resources face in 2026? The main challenges are the reversal of remote work and the need for clear AI regulations.
- Why is there dissatisfaction with the return to office? Employees had previously considered remote work a right and now view its reversal as a lost benefit.
- What is the concern regarding AI usage in the workplace? The need for clear regulations to ensure responsible AI usage and protect data security.
