Banorte’s Commitment to Physical Presence Amid Digital Shift
While some banks are closing physical branches, Banorte remains dedicated to maintaining its physical infrastructure alongside digital innovations.
Key Developments in 2025
- Banorte opened 27 new branches across various regions in Mexico.
- The bank installed 1,184 new ATMs, bringing the total to 12,184 by year-end.
Banorte’s Human-Digital Strategy
Banorte’s strategy combines personalized in-branch service with cutting-edge technology to deliver a comprehensive banking experience.
As of 2025, Banorte operates a total of 1,216 branches, making it one of Mexico’s most physically present banks.
ATM Services and Oxxo Partnership
Through its ATMs, customers can perform various operations such as cash withdrawals and deposits, paying diverse services (including gas, electricity, telephony, taxes), and checking balances or changing PINs.
Banorte recently partnered with Oxxo, a chain of convenience stores, expanding its network of service points to 44,280. This allows customers to conduct transactions (deposits, payments, and withdrawals) 365 days a year.
Investment and Job Creation
The opening of new units generated 234 jobs and required an investment exceeding 400 million pesos.
These new branches feature highly skilled executives providing tailored financial solutions to each client.
Digital Push
Although Banorte sold its digital bank, Bineo, last year, it now fully owns RappiCard, a completely digital option. Additionally, its mobile app offers multiple functionalities.
Declining Branch Numbers in the Banking Sector
The banking sector has seen a decrease in the number of branches, paralleling the significant growth in digital transactions.
According to data from Mexico’s National Banking and Securities Commission (CNBV), by October 2025, the number of branches stood at 11,421—a decrease of 418 compared to the same month in 2024.
Key Questions and Answers
- What is Banorte’s strategy? Banorte combines personalized in-branch service with advanced technology to offer a comprehensive banking experience.
- How many branches and ATMs does Banorte operate? As of 2025, Banorte operates 1,216 branches and a total of 12,184 ATMs.
- What services are available through Banorte’s ATMs? Customers can perform cash withdrawals and deposits, pay various services, check balances, and change PINs through Banorte’s ATMs.
- What is the significance of Banorte’s partnership with Oxxo? This partnership expanded Banorte’s service points to 44,280, enabling customers to conduct transactions year-round.
- How has the banking sector changed regarding branch numbers? The number of branches in the banking sector has decreased, while digital transactions have grown significantly.
