Newark Liberty International Airport Faces Communication Issues, Causing Delays and Passenger Concerns

Web Editor

May 10, 2025

a sign showing the time and times for flights at an airport terminal in the united states of america

Background on Newark Liberty International Airport

Newark Liberty International Airport, located in New Jersey and serving the densely populated New York metropolitan area, is one of the busiest airports in the United States. In 2021, it welcomed nearly 49 million passengers. The airport has been grappling with issues such as runway construction and a shortage of air traffic control personnel, leading to increased cancellations and delays.

Recent Communication Interruptions

In the past few weeks, two significant incidents have caused communication disruptions between pilots and air traffic control. On April 28, an incident lasting 90 seconds occurred, causing a temporary blackout in the air traffic guidance system. This event has left travelers concerned about their safety and the reliability of flights from Newark.

Impact on Travelers

Mikhail Liverpool, a 37-year-old resident of New Jersey, experienced a four-hour delay in his flight to Georgia due to these communication issues. He expressed concern over the lack of resolution for previous incidents, stating, “It’s a bit concerning that this is the second interruption in less than 30 days.”

Mark Nelson, an engineer at Siemens Healthineers, previously preferred Newark for his travels. However, after the two incidents, he has decided to avoid the airport. “If the FAA or anyone tells you it’s safe to fly from Newark, don’t believe them,” Nelson commented.

Newark Liberty International Airport has already been a headache for travelers, ranking lowest in customer satisfaction among North American megaaeroports according to JD Power last year.

Worsening Situation

Since May 1, cancellations have surged to an average of 49 flights per day, up from just four at the beginning of April, according to aviation analysis firm Cirium. Departure punctuality has plummeted to 63%, far below the industry standard of around 80%.

Allison Miles, a 34-year-old resident of Tulsa, Oklahoma, plans to avoid Newark after her flight from Houston suffered an eight-hour delay. “I’ll likely stay home a lot this year until they fix these issues,” she said.

FAA’s Response

The Federal Aviation Administration (FAA) plans to meet with major airlines, including United Airlines—the largest operator at Newark—to discuss temporary flight reductions at the airport.

United Airlines has already cut nearly 10% of its daily flights to Newark and waived change fees for affected customers due to the disruptions.

Last year, the FAA transferred Newark’s airspace control to Philadelphia to address staff shortages and traffic congestion in the New York area.

Key Questions and Answers

  • What are the main issues at Newark Liberty International Airport? The airport is facing challenges such as runway construction, a shortage of air traffic control personnel, and increased traveler concerns due to recent communication interruptions between pilots and air traffic control.
  • Why are travelers concerned about flying from Newark? Travelers are worried about safety and reliability due to the two recent communication disruptions, which have led to significant delays and cancellations.
  • What actions is the FAA taking to address these issues? The FAA plans to meet with major airlines, including United Airlines, to discuss temporary flight reductions. They have also transferred Newark’s airspace control to Philadelphia to tackle staff shortages and traffic congestion.
  • How have airlines responded to these challenges? United Airlines has reduced its daily flights to Newark by nearly 10% and waived change fees for affected customers.