Chedraui Works to Reopen Flooded Stores in Veracruz

Web Editor

October 22, 2025

a man walking across a street in front of a building with cars parked in front of it and people walk

Background on Chedraui and its Relevance

Chedraui, a prominent chain of self-service stores in Mexico, operates 618 outlets nationwide, with 43 located in the state of Veracruz. The company has been a significant player in Mexico’s retail sector, offering essential products to consumers across the country.

Impact of Recent Floods in Veracruz

On October 10, intense rainfall caused the river Cazones to overflow, leading to severe flooding in Poza Rica, Tihuatlán, and Papantla, Veracruz. Authorities declared a state of emergency in the region due to the river exceeding seven meters above its normal level.

Store Closures and Current Situation

As a result of the floods, three Chedraui stores in Veracruz—located in Álamo and Poza Rica—have been forced to close temporarily. Antonio Chedraui, the company’s CEO, assured stakeholders that efforts are underway to restore operations as soon as possible.

Support Measures for Affected Employees and Communities

In response to the disaster, Chedraui activated support measures through its Foundation. These include delivering food packages and launching a rounding campaign in stores to aid affected employees and communities. The company remains committed to serving its customers with essential products during this challenging time.

Current Retail Challenges in Mexico

The recent store closures come amidst a difficult period for the retail sector in Mexico, as weak consumer spending has been reported, particularly in the southern region including Veracruz, during the third quarter.

Factors Affecting Consumer Spending

Antonio Chedraui highlighted that the absence of infrastructure projects, such as the construction of the Tren Maya, Tulum airport, and Dos Bocas refinery, has negatively impacted consumer spending. Furthermore, he mentioned that Pemex is not paying its suppliers and service providers as generously as before.

Growth Opportunities Despite Challenges

Despite the moderation in demand, Chedraui México’s same-store sales grew by 2.8% in the third quarter, outperforming the results of the National Association of Self-Service and Department Stores (ANTAD) by 1 percentage point.

Expansion Plans in Veracruz and Puebla

Despite the current challenges, Veracruz and Puebla remain promising states for Chedraui’s expansion, particularly with the Supercito format. These smaller stores offer greater proximity to consumers and cater to their last-minute shopping needs without the burden of large grocery bags.

Chedraui’s Performance and Future Outlook

With 21 consecutive quarters of outperforming ANTAD’s results, Chedraui continues to see significant growth opportunities in the Mexican market, even amidst current retail challenges.

Key Questions and Answers

  • What is Chedraui? Chedraui is a major chain of self-service stores in Mexico, operating 618 outlets nationwide.
  • Why are Chedraui’s Veracruz stores closed? The stores in Álamo and Poza Rica are temporarily closed due to flooding caused by the overflow of river Cazones.
  • What support measures has Chedraui implemented? Through its Foundation, Chedraui has delivered food packages and launched a rounding campaign in stores to aid affected employees and communities.
  • What challenges is the Mexican retail sector facing? Weak consumer spending, particularly in southern regions like Veracruz, and the absence of infrastructure projects are impacting retail performance.
  • How is Chedraui performing despite these challenges? Chedraui México’s same-store sales grew by 2.8% in the third quarter, outperforming ANTAD’s results.
  • In which states is Chedraui planning to expand? Veracruz and Puebla are identified as promising states for Chedraui’s growth, particularly with the Supercito store format.