About Chirey
Chirey, a global automotive company with a presence in Mexico since 2022, has announced the launch of its transnational warranty services and post-sale support. The company aims to provide professional warranty and after-sales services to owners outside their country of purchase, breaking traditional barriers in automotive post-sale and reinforcing a customer-centric approach.
The New Transnational Warranty Services
Starting in 2026, Chirey owners will have access to professional warranty and after-sale services in markets where the brand has a presence. This initiative, called Chirey’s transnational warranty, ensures that owners of Chirey vehicles are protected regardless of their location, as long as they purchased the car through Chirey.
Global Digital Warranty Management System
To support this initiative, Chirey has implemented a global digital warranty management system. This system enables service centers to access vehicle information, manage claims, and coordinate the supply of original parts across markets. The goal is to ensure standardized processes and increased operational efficiency in Chirey’s global after-sales network.
Chirey’s Commitment to Customers
Since the launch of Chirey FAMILY CARE in 2025, the company has strengthened its customer focus by continuously improving its global service network. With standardized processes and structured after-sales support, Chirey is moving from vehicle exports to a fully globalized service experience.
Chirey’s Presence in Mexico
In its first year of operation, Chirey Motor México sold over 30,000 units in the national market. Looking ahead, Chirey will continue to evolve its after-sales system to provide constant and reliable protection for users worldwide, reaffirming its long-term commitment to global mobility.
Key Questions and Answers
- What is Chirey’s transnational warranty? It is a new initiative that allows Chirey vehicle owners to access warranty and after-sales services in markets where the brand has a presence, regardless of their location.
- How does Chirey support this initiative? Chirey has implemented a global digital warranty management system that enables service centers to access vehicle information, manage claims, and coordinate the supply of original parts across markets.
- What is Chirey FAMILY CARE? It is a customer-focused initiative launched in 2025 that has strengthened Chirey’s global service network through standardized processes and structured after-sales support.
- What is Chirey’s presence in Mexico? Chirey Motor México has been operating in Mexico since 2022 and sold over 30,000 units in its first year. The company aims to continue evolving its after-sales system to provide constant and reliable protection for users worldwide.
