Telecom Companies Request CRT Extension for New Mobile Registration Amid Technical and Financial Challenges

Web Editor

January 7, 2026

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Background on the Mobile Registration Padrón

The Mexican telecom industry is facing significant hurdles as it prepares for the new mobile registration system, known as Padrón de Autenticación de Usuarios de Telefonía Móvil (Panaut). This system aims to support crime prevention efforts and is the second attempt by the Mexican government to establish a telephony registration as a means of combating organized crime. The first attempt, Panaut, failed due to its violation of privacy and personal data protection rights as declared by the Supreme Court of Justice of the Union.

Current Challenges Faced by Telecom Companies

Telecom companies, both major and minor, have encountered technical difficulties during the initial trials of the new mobile registration system. Each registration attempt incurs a financial cost, currently set at 3.45 pesos plus VAT, with the wholesale provider Altán Redes. This additional expense has led to concerns among telecom operators, as not every registration attempt succeeds on the first try.

Impact on Major and Minor Operators

Major mobile virtual network operators (MVNOs) face challenges due to the varying timeframes for linking user data with the new registration standard, depending on whether the lines are in use or newly activated. Meanwhile, minor operators grapple with absorbing these extra costs, which could potentially drive new customers towards established brands that can more easily manage the financial and technical demands of the transition.

Industry’s Plea for Extension

In response to these challenges, telecom companies have formally requested the Comisión Reguladora de Telecomunicaciones (CRT) to postpone the official start of the new mobile registration process. The CRT had initially planned to proceed with the schedule, despite industry-wide pleas for a delay until 2026. The companies hope that this extension will provide them with ample time to overcome the technical and financial obstacles.

Potential Solutions

Some telecom operators are exploring the development of a proprietary registration platform that could be shared with other companies in the segment, creating a wholesale registration platform for mobile cellular lines. This initiative could potentially alleviate some of the burdens faced by smaller operators.

Financial Implications

The financial implications of the new registration system are substantial for telecom companies, especially those with a customer base relying on low-cost monthly recharges. For instance, if an MVNO with 100,000 users faces a registration cost of 3.45 pesos per attempt plus VAT, the initial registration attempt would incur approximately 345,000 pesos. This figure represents a significant burden for smaller companies, which may struggle to absorb these costs while maintaining competitive pricing for their customers.

Key Questions and Answers

  • What is the new mobile registration system in Mexico called? The new mobile registration system in Mexico is called Padrón de Autenticación de Usuarios de Telefonía Móvil (Panaut).
  • Why did the previous Panaut system fail? The previous Panaut system failed because it was declared to violate the privacy and personal data protection rights of Mexican citizens by the Supreme Court of Justice of the Union.
  • What are the main challenges faced by telecom companies during the new Panaut registration trials? Telecom companies are encountering technical difficulties and incurring additional financial costs due to the complexity of the new registration process, with each attempt costing 3.45 pesos plus VAT.
  • What is the total infrastructure cost of the new Panaut system? The total infrastructure cost for the new Panaut system is valued at approximately 4,053 million 652,389.40 pesos (around 220.70 million USD), which will initially be absorbed by telecom companies before being passed on to consumers through service plans.