Introduction to the CNBV Project
Jiutepec, Morelos. The National Banking and Values Commission (CNBV) is working on a regulatory improvement project aimed at strengthening protection for users of Sociedades Financieras Populares (Sofipos) against fraud and liquidity risks. According to Lucía Buenrostro, the CNBV’s Vice President of Regulatory Policy, the proposal is currently open for public consultation.
Addressing User Frustration
Buenrostro highlighted that the project seeks to ensure that financial institutions properly track user complaints and provide clear explanations to those affected. “We have noticed significant frustration among users who fall victim to fraud or lose part of their assets, often feeling that their cases are not adequately addressed,” she explained at the 10th Sofipos Mexican Association Convention.
Alignment with National Strategy
The regulatory project against fraud is a concrete and cross-cutting action to restore public trust in financial institutions, according to Buenrostro. She emphasized that capital and liquidity are crucial for Sofipos’ stability, identifying vulnerabilities in organizations lacking such strength.
New Regulations on Fraud Prevention
When responding to media questions, Buenrostro detailed that new fraud prevention regulations will be based on amendments to the General Applicable Dispositions for Credit Institutions.
- Identity theft of users
- Theft of personal data and financial information
- Usurpation of the institution’s identity
- Misuse of privileged information by employees
- Electronic media manipulation through malicious codes to alter operations
- Setting limits for sensitive transactions
“This model mirrors what was applied to banking, but without setting transactional amounts here. Instead, we will reinforce internal control, complaint handling, and tracking to determine where failures occur—whether in the institution or the user,” Buenrostro clarified.
Regulatory Purpose
Buenrostro stressed that CNBV regulations aim to establish solid foundations for Sofipos’ development, not to punish them. “Regulation is not about punishing or causing hardship; our goal as authorities is to strengthen, support their growth, ensuring they have solid roots and are healthy so they can truly help expand financial inclusion and drive regional economic growth,” she stated.
Context of Regulatory Updates
These statements come amidst numerous regulatory updates and new policies being published throughout 2025. Among them is the implementation of the IFRS9 accounting standard, published April 9, 2024, which relaxes Sofipos accounting criteria, encourages risk diversification in their financial operations, and raises credit granting percentages relative to capital.
“We have been updating regulations applicable to Sofipos throughout the year, aiming to strengthen their prudence. Simultaneously, we are providing them with tools to facilitate business activities, such as raising financing limits, helping us promote small and medium-sized enterprises in the regions where they operate,” Buenrostro explained.
These measures align with the objectives of the Plan México, designed to bolster business development nationwide.
Key Questions and Answers
- What is the CNBV project about? The CNBV is working on a regulatory improvement project to safeguard Sofipos users from fraud and liquidity risks.
- What issues does the project address? The project aims to ensure financial institutions properly track user complaints and provide clear explanations to those affected.
- What are the new regulations focused on? New fraud prevention regulations will target identity theft, data and financial information theft, usurpation of institutional identity, misuse of privileged information, electronic media manipulation, and setting limits for sensitive transactions.
- What is the purpose of these regulations? The CNBV’s regulatory aim is to support Sofipos’ growth and development, not to punish them.
- What recent regulatory updates have been made? The IFRS9 accounting standard was published in April 2024, relaxing Sofipos accounting criteria, encouraging risk diversification, and raising credit granting percentages relative to capital.
