Condusef Warns of Identity Theft Scam Involving Juntos Financiera

Web Editor

May 11, 2025

a man in a black shirt holding a smart phone with a woman in a green dress behind him and a speech b

Background on Juntos Financiera and its Relevance

Juntos Financiera is a Mexican sociedad de objeto múltiple (Sofom), which is a type of financial entity that offers various credit services to individuals and businesses. As a reputable organization, Juntos Financiera has established itself as a trusted provider of financial solutions in Mexico. However, recent activities by fraudsters have led to concerns about the organization’s reputation and the safety of potential clients.

Fraudulent Activities and Condusef’s Response

The National Commission for the Protection and Defense of Users of Financial Services (Condusef) has issued a warning regarding identity theft scams involving Juntos Financiera. Fraudsters are impersonating the Sofom to offer loans, asking for upfront payments for credit evaluation and approval. These deceptive practices are nothing more than elaborate schemes to defraud unsuspecting individuals.

Juntos Financiera reported these fraud attempts to the relevant authorities, specifically mentioning incidents in Zamora, Michoacán. The organization clarified that it does not have branches or provide services in this municipality, further emphasizing the illegitimacy of these fraudulent activities.

Condusef’s Recommendations to Avoid Fraud

To protect consumers from falling victim to such scams, Condusef has issued the following recommendations:

  1. Avoid loans or credits requiring upfront payments for any reason.
  2. Verify the financial institution’s registration in the SIPRES database. Here, you can check their address, website, and contact information: https://webapps.condusef.gob.mx/SIPRES/jsp/pub/index.jsp
  3. Do not provide money before credit approval, whether for insurance, commissions, or credit management.
  4. Do not share personal documents or credit/debit card details.
  5. Refrain from disclosing information or conducting transactions through social media platforms like Facebook or WhatsApp.
  6. Never sign any document without thoroughly reading and understanding its contents.
  7. If using the internet for communication, ensure you verify information and confirm that the website uses a secure HTTPS protocol () corresponding to the actual financial institution.

Key Questions and Answers

  • What is a Sofom? A Sofom, or sociedad de objeto múltiple, is a type of financial entity in Mexico that offers various credit services to individuals and businesses.
  • Why is Juntos Financiera relevant? Juntos Financiera is a well-known and trusted Sofom in Mexico that provides financial solutions, making it a target for fraudsters attempting to exploit its reputation.
  • What are the fraudulent activities involving Juntos Financiera? Fraudsters impersonate Juntos Financiera, contact potential victims, and offer loans in exchange for upfront payments for credit evaluation and approval.
  • What steps can consumers take to avoid falling victim to these scams? Consumers should follow the recommendations provided by Condusef, such as verifying institutions’ registration in SIPRES, avoiding upfront payments, and ensuring secure online communication.