Oxxo Launches Cash Refund Tool for Mexican Businesses

Web Editor

July 30, 2025

a woman standing in front of a store with a sign above her head that says oxxo and the store is on t

Introduction to Oxxo Pay and Spin Negocios

Oxxo, a well-known retail chain in Mexico, has announced the launch of a new tool by its payment solutions division, Oxxo Pay. This innovative feature, called “Retiro al Instante” (Instant Withdrawal), is enabled by Spin Negocios and aims to facilitate rapid cash transfers for businesses needing to process refunds, client payments, or disbursements.

Who is Oxxo?

Oxxo is a prominent Mexican retail chain with over 23,000 stores nationwide. Known for its convenience stores and bill payment services, Oxxo has expanded its offerings to include financial solutions through its subsidiary, Oxxo Pay.

Who is Spin Negocios?

Spin Negocios is a technology company specializing in financial services and payment solutions for businesses. Their collaboration with Oxxo Pay has resulted in the development of “Retiro al Instante,” addressing a significant need for rapid cash transfers.

The Instant Withdrawal Tool: Key Features and Benefits

The “Retiro al Instante” tool allows individuals to receive cash instantly through Oxxo’s extensive network of stores without requiring a bank account, mobile app, or debit/credit card.

  • Accessibility: The tool caters to approximately 80% of Mexico’s transactions, which are conducted in cash. It ensures that those without bank access can participate in the economy.
  • Business Applications: The solution is designed for businesses needing to process refunds, payments, or transfers to clients, employees, or beneficiaries. Sectors like e-commerce, microfinance, insurance, gaming, transportation, and social programs can now leverage this tool.
  • Nationwide Coverage: The service is available across more than 23,000 Oxxo stores, open seven days a week and 24 hours a day.
  • Unique Reference System: The tool uses a single reference for immediate cash withdrawals at the counter, funded through the Sistema de Pagos Electrónicos Interbancarios (SPEI).

Impact and Future Prospects

This new tool by Oxxo Pay and Spin Negocios addresses the need for efficient cash transfer solutions in Mexico, where a significant portion of transactions still rely on physical currency.

As part of its financial strategy, Oxxo has introduced personal loans and connected directly to the SPEI system via Spin. Furthermore, Femsa, Oxxo’s parent company, has expressed its intention to seek a banking license from the Comisión Nacional Bancaria y de Valores (CNBV), indicating a broader commitment to financial services.

Key Questions and Answers

  • What is the new tool launched by Oxxo Pay? The new tool, called “Retiro al Instante,” enables businesses to send cash refunds or payments rapidly through Oxxo’s extensive network of stores.
  • Who is Spin Negocios, and what role do they play? Spin Negocios is a technology company specializing in financial services. They collaborated with Oxxo Pay to develop the “Retiro al Instante” tool, facilitating instant cash transfers.
  • What are the key features of “Retiro al Instante”? The tool allows cash withdrawals without a bank account, is available nationwide through Oxxo stores, and uses a unique reference system for immediate transactions.
  • Which businesses can benefit from this tool? Businesses requiring refunds, payments, or transfers to clients, employees, or beneficiaries can utilize this tool, including those in e-commerce, microfinance, insurance, gaming, transportation, and social programs.
  • What are Oxxo’s broader financial initiatives? Alongside the “Retiro al Instante” tool, Oxxo has introduced personal loans and connected directly to the SPEI system. Femsa, Oxxo’s parent company, aims to obtain a banking license from the CNBV.