Introduction to the Program and Rappi’s Involvement
Rappi, a leading delivery service company in Mexico, has announced its participation in a pilot program aimed at providing social security for app-based workers. This initiative, launched on July 1st and set to run for 180 days, is a collaborative effort by the Mexican Social Security Institute (IMSS), the Tax Administration Service (SAT), and the Labor and Social Prevision Secretariat (STPS).
Background on the Relevance of App-Based Workers
The app-based workforce in Mexico comprises approximately 700,000 individuals. These workers stand to gain from the recent reform approved on December 24, 2024. The reform not only aims to extend social security to digital platform workers but also seeks to regulate algorithmic management, ensuring transparency and the right to an audience for workers affected by automated decisions.
Rappi’s Active Participation
Rappi has been actively engaged in the working groups convened by STPS and IMSS, which led to the regulatory framework implemented on June 22nd. This framework marks the beginning of the 180-day pilot program, starting July 1st, 2025.
Rappi’s Commitment to the Reform
Isabella Mariño Rivera, Director of Public Affairs at Rappi Mexico, emphasized the company’s commitment to the reform. “This 180-day pilot is a crucial step towards fine-tuning and strengthening the implementation of the reform, always guided by principles of transparency, accountability, and open dialogue,” she stated.
Impact of the Reform
The reform is expected to bring significant changes to the app-based workforce, offering social security and other guarantees to delivery personnel. Rappi has been working on internal adaptations to comply with the amendments to the Federal Labor Law.
Rappi’s Future Commitment
Mariño further elaborated, “Rappi remains steadfast in its commitment to adhering to this regulatory framework. We will continue collaborating with authorities, monitoring the pilot program’s progress to ensure its success.”
Key Questions and Answers
- What is the pilot program about? The pilot program, launched on July 1st and running for 180 days, aims to provide social security for app-based workers in Mexico. It also seeks to regulate algorithmic management, ensuring transparency and the right to an audience for affected workers.
- Who is involved in the program? The program is a collaborative effort by the Mexican Social Security Institute (IMSS), the Tax Administration Service (SAT), and the Labor and Social Prevision Secretariat (STPS).
- How many app-based workers are there in Mexico? There are approximately 700,000 app-based workers in Mexico who could benefit from this reform.
- What is Rappi’s role in the program? Rappi has been actively engaged in the working groups that led to the regulatory framework and is committed to adhering to the reform, ensuring its successful implementation.
