Managing Talent in a Changing Era: Insights from Gentera’s CEO, Manuel de la Fuente

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September 4, 2025

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Introduction

In this episode of Coffee Break, we delve into the topic of managing talent in an era marked by technological disruption and the need for inclusive organizational cultures. Our guest is Manuel de la Fuente, the Corporate General Manager of Gentera, a leading financial services company in Mexico. De la Fuente shares his insights on leadership and talent management, providing valuable lessons for businesses navigating today’s rapidly changing landscape.

Who is Manuel de la Fuente?

Manuel de la Fuente is the Corporate General Manager of Gentera, a prominent financial services company in Mexico. With extensive experience in the banking and financial sectors, de la Fuente has played a pivotal role in shaping Gentera’s strategic direction and growth. His leadership focuses on fostering an inclusive organizational culture, embracing technological advancements, and nurturing talent to drive business success.

The Importance of Talent Management in a Changing Era

In today’s fast-paced and ever-evolving business environment, effective talent management has become more crucial than ever. Technological disruptions, such as automation and artificial intelligence, are reshaping industries and creating new opportunities. To stay competitive, organizations must adapt their talent management strategies to attract, develop, and retain the right people.

Key Challenges in Talent Management

  • Adapting to technological advancements and their impact on job roles
  • Fostering an inclusive organizational culture that embraces diversity
  • Developing and retaining talent in a rapidly changing business landscape

Manuel de la Fuente’s Approach to Talent Management

De la Fuente emphasizes the importance of inclusive leadership and building a culture that values diversity. He believes that embracing change and fostering an environment where employees feel supported and empowered is essential for effective talent management.

Inclusive Leadership

De la Fuente stresses the need for leaders to be inclusive and understand the unique perspectives and contributions of each team member. By creating an environment where everyone feels valued and heard, organizations can unlock the full potential of their workforce.

Embracing Technological Advancements

De la Fuente acknowledges the transformative power of technology and encourages organizations to adopt new tools and processes. He believes that embracing technological advancements not only enhances efficiency but also opens up new opportunities for talent development and growth.

Developing and Retaining Talent

De la Fuente highlights the importance of continuous learning and development for employees. By investing in their growth, organizations can retain top talent and ensure a skilled workforce capable of adapting to changing business needs.

Impact on Others

De la Fuente’s approach to talent management has a significant impact on Gentera’s employees, customers, and stakeholders. By fostering an inclusive culture and embracing technological advancements, Gentera is able to attract and retain top talent, drive innovation, and deliver exceptional financial services.

Key Questions and Answers

  • What is the significance of talent management in today’s business environment? Effective talent management is crucial for organizations to adapt to technological disruptions, foster inclusive cultures, and retain top talent.
  • How does Manuel de la Fuente approach talent management? De la Fuente emphasizes inclusive leadership, embracing technological advancements, and investing in continuous learning and development for employees.
  • What impact does de la Fuente’s approach have on Gentera and its stakeholders? His approach helps Gentera attract and retain top talent, drive innovation, and deliver high-quality financial services.