Navigating a Metropolis in a Wheelchair: The Accessibility Challenge in Nairobi, Kenya

Web Editor

July 4, 2025

a wheelchair is sitting in front of a wall with a black and white background and a black and white p

Introduction

In Nairobi, Kenya’s bustling capital, people with disabilities face daily discrimination within the inaccessible transport system. A recently proposed law aims to improve accessibility, but until its implementation, a private adapted service remains one of the few options for those with reduced mobility. However, the cost of this service is unaffordable for many.

The Current State of Accessibility in Nairobi

Nairobi, like many rapidly growing African cities, struggles with providing adequate transportation for its diverse population, including those with disabilities. The existing public transport system comprises matatus (minibus taxis) and buses, neither of which are designed with accessibility in mind.

  • Matatus: These are private minibus taxis that serve as the backbone of Nairobi’s public transport. They are privately owned and operated, often overcrowded, and lack ramps or lifts for wheelchair users.
  • Buses: The Nairobi Bus Rapid Transit (BRT) system, although a step forward, still faces challenges in terms of full accessibility. Many bus stops lack ramps or tactile paving for visually impaired passengers.

Private Adapted Services: A Necessary but Expensive Solution

Given the lack of accessible public transport, private adapted services have emerged to cater to people with disabilities. These services use specially modified vehicles and employ drivers trained in assisting passengers with reduced mobility.

However, these services come at a high cost, making them unaffordable for many individuals with disabilities in Nairobi. The financial burden is exacerbated by the fact that people with disabilities often face unemployment or underemployment, leading to lower incomes.

The Proposed Accessibility Law

In response to these challenges, a recently proposed law aims to improve transport accessibility for people with disabilities in Kenya. The law mandates the inclusion of accessible features in all new public transport vehicles and infrastructure projects.

If enacted, this legislation would ensure that future public transport developments in Nairobi and other Kenyan cities are inclusive and accessible to all citizens, regardless of their physical abilities.

Impact on the Community

Improved transport accessibility benefits not only people with disabilities but also the broader community. Enhanced mobility for all citizens fosters social inclusion, economic opportunities, and a more equitable society.

  • Social Inclusion: Accessible transport enables people with disabilities to participate more fully in social, cultural, and recreational activities, reducing isolation and promoting a sense of belonging.
  • Economic Opportunities: Better access to employment, education, and healthcare services can lead to increased economic participation and improved quality of life for people with disabilities.
  • Equitable Society: By ensuring that everyone, regardless of physical ability, can access essential services and opportunities, transport accessibility contributes to a more inclusive and just society.

Key Questions and Answers

  • What challenges do people with disabilities face in Nairobi’s transport system? People with disabilities encounter daily discrimination due to the lack of accessible public transport options, such as matatus and buses.
  • What is the current solution for accessible transport in Nairobi? Private adapted services with specially modified vehicles and trained drivers are one of the few options available, though they are expensive and unaffordable for many.
  • What is the proposed law about transport accessibility in Kenya? The proposed law mandates that all new public transport vehicles and infrastructure projects include accessible features, ensuring inclusivity for people with disabilities.
  • How does improved transport accessibility benefit the broader community? Enhanced mobility for all citizens fosters social inclusion, economic opportunities, and a more equitable society.