Guide to Setting or Changing Your Digital Transfer Limits: A Bank-by-Bank Overview

Introduction

In an effort to secure digital banking operations, financial authorities have implemented the Monto Transaccional del Usuario (MTU), which came into effect on October 1st. If you haven’t set your limit yet, there’s still time. If your financial institution has already set a limit for you and you wish to change it, here’s how.

Why MTU Matters

The MTU is a crucial tool that empowers users to set a cap on digital transfers to third-party accounts via electronic banking, including mobile apps and internet services. This measure enhances security by preventing unauthorized or excessive transactions.

Bank-Specific Instructions

Banamex

Banamex offers two methods for setting or changing your transfer limit:

1. Log into the Banamex app using your password or biometric data.
2. Navigate to the transfer and pay section.
3. Choose the transaction limit option.
4. Select the debit account where you want to establish the limit.
5. Enter the amount you deem appropriate.
6. Verify and save your new limit.

2. Log into the Banamex app using your password or biometric data.
3. Access the chosen account.
4. Choose the transaction limit option.
5. Enter the amount that suits your needs. This amount can be modified as required by the client.
6. Verify and save your new limit.

Banorte

Rafael Fragoso, Banorte’s Executive Director of Digital Banking, explains that there are two flows for establishing transfer limits for their clients:

For New Clients

1. After user creation in each application activation flow, new clients will reach a new step where they must set their operation limits.
2. The maximum limits that can be defined in this step correspond to their profiles:
1. Full: 5 million MXN and 400,000 USD
2. Semifull: 11,500 MXN and 360 USD
3. Preferente: 12 million MXN and 600,000 USD
3. Regulation requires clients to confirm their limits using a code sent to their registered mobile phone.

For Existing Clients

1. To modify their transaction limits, existing clients must navigate to the settings menu.
1. Select general settings.
2. Enter operation limits.
3. Make the desired changes to daily and per-transaction limits.
4. Confirm the limits to be established.
5. Confirm changes by entering a unique code received via SMS on the registered mobile phone.

HSBC

• Transfer and pay.
• Edit limit.
• Enter the maximum amount.
• Authenticate with NIP or biometrics.
• SMS verification and confirmation.

Santander

• Open the Santander app.
• Log in.
• Go to the main menu.
• Select manage my accounts.
• Click on set transaction limit.
• Open quick transfer and set your MTU.

Banco Azteca

• Access the platform.
• Select settings.
• Click on security center.
• Choose app operations.
• Identify operation limits.
• Set your MTU.

Scotiabank

• Log into ScotiaWeb.
• Go to settings.
• Adjust your limits and save changes.
• Confirm from the ScotiaMóvil app.
• Authorize with your e-Key.
• Receive confirmation via SMS and email.

Inbursa

• Access your application.
• In the main menu, select manage cards.
• Choose the card you wish to modify.
• Go to blocks and limits.
• Set the desired amounts and times.

Alternatively:

• Go to the main menu.
• Select security.
• Click on maximum limit per operation, apply, and confirm using authentication factors.

Key Questions and Answers

• What is MTU? The Monto Transaccional del Usuario (MTU) is a security measure that allows users to set a limit on digital transfers to third-party accounts via electronic banking.
• Why should I set an MTU? Setting an MTU helps prevent unauthorized or excessive transactions, enhancing the security of your digital banking operations.
• How do I set or change my MTU? The process varies by bank. Refer to the specific instructions provided for your financial institution.
• What if I have more questions? Contact [email protected] for further assistance.