Music Stars Dua Lipa and Coldplay Urge UK Labour Government to Cap Secondary Ticket Prices

Web Editor

November 13, 2025

Background on Key Figures and Relevance

Dua Lipa, a prominent British singer-songwriter known for her hits like “Levitating” and “Physical,” has joined forces with the iconic British rock band Coldplay to address a pressing issue in the music industry. Both artists, along with other notable figures such as Radiohead, Sam Fender, Robert Smith (The Cure), Iron Maiden, PJ Harvey, New Order, and Mark Knopfler, have signed an open letter to the UK Labour government. Their collective aim is to implement a price cap on secondary ticket resale for concert tickets sold online.

The Problem: Exorbitant Secondary Ticket Prices

In the open letter, these music stars and their allies—consumer associations and live entertainment sector organizations—highlight the issue of ticket reselling platforms allowing scalpers to buy large quantities of tickets and then resell them at exorbitant prices. This practice, they argue, erodes trust in the live entertainment sector and undermines artists’ and organizers’ efforts to make events accessible.

Impact on Fans and the Music Industry

A study by the consumer association “Which?” revealed that tickets for Oasis’s 2023 Wembley concert were being resold at prices as high as £4,442 (approximately $5,850). Such inflated prices make it nearly impossible for fans on a budget to attend their favorite artists’ shows, thus limiting access to live music experiences.

Proposed Solutions and Government Response

The artists urge the Labour government to introduce a price cap on resold tickets (between 0% and 30% of the original price) and enforce strict controls on the number of tickets available for resale by scalpers. Following public complaints from fans, the government initiated a consultation on this matter in January.

Despite the ongoing discussions, no decisions have been made yet. The Labour party had pledged during its 2024 campaign to tackle ticket scalping, and a spokesperson from the Ministry of Culture reaffirmed their commitment to combatting scalpers, stating that a plan of action will be announced “soon.”

Opposition from Resale Platforms

Resale platforms like Viagogo and StubHub argue that implementing a price cap could drive customers towards unregulated platforms, increasing the risk of fraud and undermining consumer protection. They claim that regulation would push ticket resale into the shadows, making it harder for authorities to monitor and enforce rules.

Ireland’s Approach

In contrast, Ireland banned the resale of tickets—be it for sports events or concerts—above their original value in 2021. This move aimed to protect consumers from exorbitant prices and ensure fairer access to events.

Key Questions and Answers

  • Who are the key figures involved? Dua Lipa, Coldplay, Radiohead, Sam Fender, Robert Smith (The Cure), Iron Maiden, PJ Harvey, New Order, and Mark Knopfler.
  • What is the main issue they are addressing? Exorbitant secondary ticket prices driven by scalpers on online platforms.
  • What solutions are they proposing? A price cap on resold tickets (between 0% and 30% of the original price) and stricter controls on ticket availability for resellers.
  • What is the government’s stance? The UK Labour government has committed to addressing ticket scalping, though no concrete decisions have been made yet.
  • What arguments do resale platforms present? They claim that regulation would push ticket resale into unregulated markets, increasing fraud risks and undermining consumer protection.
  • How has another country tackled this issue? Ireland banned ticket resale above original prices in 2021 to protect consumers and ensure fairer access to events.