Introduction
Mexican businesses are progressing in their adoption of digital tools; however, many have yet to reach maturity in artificial intelligence (AI). The challenge lies in not knowing where to begin.
The Digital Maturity Index (DMI) 2025
According to the Digital Maturity Index (DMI) 2025, conducted by Needed Education, EY Mexico, KIO Networks, and the American Chamber Mexico, only 1% of companies have achieved technological maturity, while 41.7% have made progress in digital transformation.
As Ricardo Rebolledo, a specialist in the field, explains, “The issue is not just technical but strategic; competing in today’s market with outdated tools slows down speed, agility, and efficiency.”
Digital Divide and Knowledge Gap
The problem is not always a lack of talent but rather the absence of direction. Many companies possess individuals capable of leading digital transformation, yet they lack the necessary tools.
- Digital Divide and Knowledge Gap: The solution lies in activating internal potential through proper training, leadership, and a vision that connects technology with the organization.
Unlocking Business Potential
Ricardo Rebolledo, director in Mexico of his company, emphasizes that to harness a company’s potential, technology must transition from being an accessory to becoming the operational core.
This entails gradually modernizing systems without disrupting operations, training teams in technologies like AI, cloud, and automation, designing user-centric experiences that are measurable and scalable, and implementing innovation cells that execute swiftly, learn from short cycles, and accelerate technology adoption effectively.
“Technological maturity is an ongoing process. Currently, 99% of Mexican companies have yet to take the leap, but this is about to change,” Rebolledo concludes.
Key Questions and Answers
- What is the Digital Maturity Index (DMI) 2025?
The DMI 2025 is a study conducted by Needed Education, EY Mexico, KIO Networks, and the American Chamber Mexico, which assesses the digital maturity of companies in Mexico.
- Why is digital transformation a challenge for Mexican businesses?
The challenge lies in not knowing where to begin, as many companies possess the talent but lack the necessary tools and direction.
- How can companies overcome these barriers?
By activating internal potential through proper training, leadership, and a vision that connects technology with the organization, companies can gradually modernize systems without disrupting operations.
- What role does technology play in digital transformation?
Technology should transition from being an accessory to becoming the operational core, enabling measurable and scalable user experiences and accelerating technology adoption effectively.
